Here is where the carrier comes in. Before any work began, Embassy Cleaners alleges, the claims subsidiary met with the public adjuster and gave assurances that American Family would pay for the remediation. Taking the carrier at its word, Embassy Cleaners says it got to work – eventually cleaning and restoring 5,053 items, from clothing and linens to shoes, bags, and rugs – between February 17 and June 9, 2025. The final bill came to $111,067.03.

