Modern payments, legacy systems: The insurance finance disconnect?

That AMS native approach also underpins a more modern payment experience for insureds. Rather than forcing customers through clunky processes or separate portals, Applied Pay delivers an online flow that feels much more advanced than a traditional insurance invoice, with options like Apple Pay, Google Pay and premium financing available at checkout. Historically, if an insured wanted to finance their premium, the agency had to fill out an application with a finance company on the client’s behalf. This was such a time-consuming chore that many avoided offering this option unless a customer specifically asked. Now, with the embedded premium finance experience built into Applied Epic, agencies can offer premium financing without the additional overhead. When the insured is presented with payment options at checkout, the installment plans appear alongside other payment methods in the same digital journey, and clients can simply e-sign and move on.